Career story: Lupe

Work your way up

I work as a branch administrator in Konecranes’ offices in Santa Fe Springs, California. My job duties include payroll administration, contract processing, job costing, and employee data management. I started as a part-time temp, but after the first week, I was offered a full-time temp position. Eight months later I was offered a permanent position. I’ve been working as a branch administrator for four years now.

Training is part of the job

I heard about Konecranes through an employment agency. I like how the company is focused on providing excellent customer service, while looking out for the best interests of their employees. My colleagues believed that I could do my job with the right support and training.It’s made the difference, because my current position involves so many particular skills. There is no ready degree program for what I do. Only experience and on-the-job training can prepare you for this job.

No day is the same

You’d think working in an office is routine work, but for me no day is the same. I am always busy, because working with customers keeps you on your toes. I also need to make a lot of judgment calls on the job, because being proactive plays a big part in my work. I have to understand where we’re heading as a company and then factor that into my daily work. Even if you work independently, the company knows you’re there to do the job. I think it is this combination of trust and support that makes us unique.